Telephone Answering Services

Why not give your business a more professional edge?  We can answer your customer calls the same way you currently do, in your own business name.  Callers will not be aware that their call is being answered by us.

All you need to do is set up a simple divert from your existing phone line or mobile to our service as and when required.  For example, during lunch breaks, training meetings or to cover employee holiday or sickness as well as when your business is closed.  You do not need any additional equipment or telephone lines to use our service.

We can handle enquiries on your behalf by taking messages or connecting calls through to you immediately whilst your caller is still on the line, effectively acting as a receptionist service for you.

Call details and messages are entered into our call management platform (CMP) and these can be sent out via email, text message or fax at a time of your choosing or alternatively, in real time as soon as your caller has disconnected.  You can also retrieve your messages 24-hours a day via our secure online message centre.